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Covid-19 Client Update

Wednesday, March 25, 2020

National News

Wednesday 25 March. 

Midday: We are able to provide the following services during the Level 4 lockdown – emergency contraception prescriptions, contraceptive pill repeats, and abortion information. If you are due for a depo provera repeat or implant removal – we will provide you with the pill instead until we resume face to face appointments.

Please use the Ask for an Appointment form to book a phone consultation with us for any of these services.

If you have an appointment booked with us in the next month, we will be in touch with you in the next 3-4 weeks to reschedule.

Due to infection control requirements we are unable to provide any face-to-face consultations in our clinics during the lockdown.

Tuesday 24 March. 

3.00pm Please use our Ask for an Appointment form to contact us about the services we can offer. We will call you back to discuss.

9.00am. We are working to identify which services we can offer to clients during the lockdown. Keep an eye on this page and on our social media for more information. 


Monday 23 March

2.00pm: Our phones are now closed. We can not take appointment bookings any longer. If you complete an Ask for an Appointment form, it could be several weeks until we are able to respond. We will be back in touch as soon as we understand the implications of the lockdown. 

12.30pm: Call volumes into our clinics are high. Please use the Ask for an Appointment form to make an appointment with us. 

9am: Clinics in Kaikohe, Dargaville, Orewa, Panmure, Huntly, Katikati, Hawera, Rangiora and Hornby have been cancelled. Clients from these clinics should phone us on 0800 372 546 for more advice and information. 

Friday 20 March 

Routine STI testing has been suspended nationally due to Covid-19. We are still able to offer STI treatment. If you are worried, if you have symptoms or you have been in contact with someone with an STI, please call your nearest clinic. 

Family Planning has clinics located throughout New Zealand. Use the clinic finder to find your nearest clinic.

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