APPOINTMENTS
To make or change an appointment with Family Planning, call your local Family Planning clinic between 8am and 6pm on weekdays. Use the Clinic Finder to find the clinic nearest you.
During the weekend (from 6pm Friday until 8am Monday) you can request an appointment by filling in the Ask for an Appointment form. We will call you back and book your appointment.
If you need to cancel your appointment, use the Cancel my Appointment form.
PERSONAL Medical QUESTIONS
Please contact your local Family Planning clinic for personal medical questions. We will not answer health questions via this website or social media. If you need health advice outside of clinic hours, call Healthline on 0800 611 116.
Deaf, hard of hearing, deaf-blind or speech-impaired
If you're Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact our clinics.
Professional training and development
Contact our Professional Training and Development team for information about our courses for doctors, nurses, midwives and other clinicians working in sexual and reproductive health.
Health Promotion
Contact Health Promotion about programmes for young people, their parents or caregivers, teachers and community workers. If you’re a teacher, school nurse, youth worker or community worker, you can also Ask for an Online Consultation with our health promoters.
NATIONAL OFFICE
National Office is not able to answer health enquiries, make or change appointments in response to requests through the National Office email address or phone number. Please contact your local Family Planning clinic for personal medical or appointment enquiries.
Our National Office is located in Wellington.
Physical Address: Level 2, 205 Victoria Street, Wellington 6011
Postal Address: PO Box 11515, Wellington 6142
Phone: 04 384 4349
Fax: 04 382 8356* Please do not fax patient information to this number. Use our Healthlink EDI: famplann
Email: national@familyplanning.org.nz
MEDIA ENQUIRIES
Our Communication Team is not able to answer health enquiries, make or change appointments in response to requests through the Media email address or phone number. Please contact your local Family Planning clinic for personal medical or appointment enquiries.
If you're from the media, contact our Communication Team on 027 206 6462 or email media@familyplanning.org.nz
Resource enquiries
Contact our resource team for information about our sexuality and relationship resources or phone us on 04 384 4349.
Feedback and Complaints
Find out how to make a complaint or provide other feedback.
Your health information
Find out how to access your health information.
CERVICAL SCREENING
Let us know that you no longer need to get a cervical screen from us or if your address has changed.
contact form
Please use the form below for general enquiries.
Do not use this form to make an appointment or cancel your appointment. We will not respond to appointment requests made using this form.